Discover a Gatlinburg resort that goes beyond sunset views and hues. Experience wildlife and nature at Westgate Smoky Mountain Resort & Water Park in Gatlinburg, Tennessee. Located within minutes of Great Smoky Mountains National Park, our resort is the perfect family destination with our spa, zipline, mini golf, and onsite food & beverage options. Make the most of your vacation with multi-day admission or discounted tickets for our indoor waterpark. The space Studio Villa General 312 Square Feet Sleeps up to 4 Guests Non-Smoking Air Conditioning & Heating Full Bathroom with Walk-In Shower Desk & Chair Ceiling Fan Sink Microwave Toaster Coffee Maker Mini Refrigerator Two-Burner Stove Top Bedding 1 Queen Bed 1 Double Sleeper Sofa Accessible Features Include Bathroom with Handrails Shower/Tub Combination with Handrails Lowered Sink Handheld Shower Head Lowered Countertop & Appliances Amenities Hairdryer In-Room Safe Alarm Clock Radio Iron & Ironing Board Phone with Voice Mail Cable TV with Premium Channels DVD Player Wi-Fi Internet Access Larger than a typical hotel room, the Studio Villa at Westgate Smoky Mountain Resort & Water Park in Gatlinburg, Tennessee, offers four guests spacious accommodations for a memorable Smoky Mountain vacation or business trip. Why you'll love it The Studio Villa serves as a pleasant retreat after spending an amazing day touring Gatlinburg, Pigeon Forge and Great Smoky Mountains National Park! Guests enjoy a queen bed, double sleeper sofa, kitchenette with microwave and mini refrigerator. Guest Services 24-hour front desk Concierge services Housekeeping (once per day) Laundry facilities Luggage storage Tour/ticket assistance ATM/banking services Food & Drink Southern Comfort® Restaurant Marketplace & Deli The Roaring Fork Snack Bar Mountain Top Pool Bar Southern Comfort® Lobby Bar Languages Spoken English Spanish Portuguese Business Services Business Center Pools 2 heated outdoor pools/hot tubs Amenities & Activities Indoor water park - Wild Bear Falls Water Park (tickets sold separately) Flying Bear Zipline Fitness center Playground Attraction tickets desk Barbeque grills Miniature golf course Picnic areas Aerobics classes Health club Laundry Facilities Gift shop/newsstand Serenity Spa by Westgate Massages Facial treatments Wax services Nail services Body treatments Accessibility Wheelchair-accessible parking Wheelchair-accessible rooms Service animals welcome The resort provides accessible routes to facilities and amenities including, but not limited to, accessible ramps to various pool decks and outdoor amenities. The pools feature a lift for mobility-impaired guests. Designated accessible parking spaces throughout the resort along with designated shuttle bus pick-up/drop-off areas with an accessible shuttle bus that includes a wheelchair lift. The elevators are equipped with audible tones/bells or verbal annunciators to designate passage of floors. The resort also offers accessible public bathrooms in the common areas throughout the resort. Guest access Guest will check-in at the main entrance front desk with Valid ID. Minimum Check-In Age: 21 Years Old Other things to note General Policies Check-in time: 4:00PM Check-out time: 10:00AM Minimum check-in age: 21 years old Pet friendly: Yes (conditions and fees may apply) WIFI (fees may apply) Deposit Policy: $50 credit card/$200 cash Rollaway/extra beds are not available Resort fee: $9.99 USD All rooms are non-smoking Free parking 24-hour security General Pet Policy for Westgate Resorts: 1. Westgate Resorts will allow up to two (2) dogs per room/suite as “pets”, no other types of animals are permitted on property. 2. Pets are not allowed at Harbour Beach Resort. Service animals are permitted with strict pre-authorization from resort management. Emotional support animals are not considered service animals under ADA titles I and II and will not be permitted. 3. A dog must not exceed 60 pounds, or in the case of 2 dogs, they must not exceed 60 pounds combined. Height and length restrictions apply: dogs can be no longer than 36 inches and no taller than 36 inches. 4. A mandatory, non-refundable cleaning fee of $100 will be charged upon check in for dogs reported to Front Desk. An additional $100 penalty will be charged for dogs unreported and found in the room/suite. 5. While the dog is in the room/suite, it is required to be supervised by the guest or crated at all times. At the time when Housekeeping services are provided, the housekeepers will not service the room/suite if the dog is left unattended. 6. When the dog is out of the room/suite and on property, the dog is required to be on a leash and under the control of the handler. 7. In the event the dog damages, soils/stains fabric or carpet beyond normal cleaning, additional charges will be assessed. 8. Dog Relief Areas may be provided for the guest convenience. If not, guests are expected to take their dogs outside of the property’s public areas for any relief. Dogs will not be permitted in any guest public areas for relief. 9. The handler is required to pick up and properly dispose of any dog deposits in the dog relief area. 10. It is the guest’s responsibility to confirm with the Front Desk as to the locations outside of the guest’s room/suite where the dog is permitted. A dog is not allowed in public areas, including but not limited to: restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. 11. Certain dog breeds have a reputation for being more aggressive than others. For the safety of all guests, these breeds are not allowed on property. Dog breeds may include, but are not limited to: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario (other dog breeds at discretion of Management). Any dog, regardless of breed, that shows aggression will be asked to be removed from the property. 12. A dog will not be permitted to disturb other guests. Aggressive behavior, even for breeds not listed in Section 10, will not be permitted to stay on property. Excessive barking will result in the owner of the pet needing to find proper accommodations for their dog, not on Westgate premises. 13. Any restrictions set forth herein including limitations on size, breed or amount of dogs an individual can have or a location where a dog can be present with its owner or handler referenced herein only apply to pets and not service animals. Service Animals 1. Dogs and certain miniature horses (height 24-34 inches, weight between 70 & 100 pounds) are eligible to be recognized as service animals under Titles II and III of the ADA. 2. A service animal is a dog or a miniature horse that is individually trained to do work or perform tasks for the benefit of a person with a disability. Examples of such work or tasks include guiding people who are visually impaired, alerting people who have hearing loss or are considered deaf, pulling a wheelchair, alerting or protecting a person having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a service animal has been trained to provide must be directly related to the person’s disability. Animals whose sole function is to provide comfort or emotional support may not qualify as service animals under the ADA. 3. Generally, Title II and Title III entities must permit service animals to accompany people with disabilities in all areas where members of the public are normally allowed to go. For example, in the hotel it would be inappropriate to exclude a service animal from common areas such as dining rooms. However, it may be appropriate to exclude a service animal from kitchen areas where the animal’s presence may compromise a sanitary environment for food preparation. 4. Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. 5. When it is not obvious what service an animal provides, only limited inquiries are allowed. Team members may ask two questions: (a) is the dog/miniature horse a service animal required because of a disability? and (b) what work or task has the dog/miniature horse been trained to perform? 6. A person with a disability cannot be asked to remove the service animal from property unless: (a) the service animal is out of control and the handler does not take effective action to control it, (b) when it is determined that the animal’s behavior poses a direct threat to the health or safety of others, or (c) the service animal is not housebroken. 7. The mandatory cleaning fee is waived for service animals. Damage caused by a person with a disability or their service animal will be charged according to the hotel’s standard procedures. 8. Team Members are not required to provide care or food for a service animal.